KVKK Disclosure Statement
DATA CONTROLLER In accordance with the Personal Data Protection Law No. 6698 ("KVKK"), your personal data will be processed, stored, and, where permitted by law, transferred to third parties by EQO Kimya Tekstil San. Tic. Ltd. Şti. (ES’DEU) as the data controller, transparently and consciously, in compliance with the law and rules of honesty, for the purposes described below.
YOUR PROCESSED PERSONAL DATA If you visit or become a member of our site, only the following data is processed, in line with our principle of "minimal but accurate data":
- Your User Account Information: Your first name, last name, membership email address, and if you add them, your phone number, date of birth, and Turkish ID Number.
- Your Customer Transaction Information: Order and e-Archive/e-Invoice details (invoice information to be sent electronically), your shopping history, your requests and complaints, comments and evaluations you make about products.
- Your Delivery Information: The phone number and delivery address you share for the delivery of the product to you.
- Your Payment Information: Your information regarding payment methods and registered card information processed by secure payment systems.
- Your Transaction Security Information: IP address, cookie information, site access records, and your login methods.
- Your Legal Transaction Information: Correspondence with authorized institutions and records related to legal information requests.
PURPOSES AND LEGAL REASONS FOR PROCESSING YOUR PERSONAL DATA Your data is processed for the following purposes, based on the reasons of "Establishment and performance of the contract", "Fulfillment of legal obligations", and "Legitimate interest" stated in Article 5 of the KVKK:
- Service Processes: Establishment of the membership agreement, creation of your profile, packaging of ES'DEU products you purchased and management of logistics processes (shipping), and delivery of your invoice, issued in accordance with tax legislation, to you electronically (via e-mail).
- Support and Communication: Carrying out after-sales customer services, evaluating your requests and suggestions.
- Security and Legislation: Ensuring operational security, conducting information security processes, and fulfilling legal obligations, especially those under the Law on Consumer Protection No. 6502.
- Experience and Marketing: If you give your explicit consent, offering you special advantageous offers, and carrying out marketing and promotional activities.
WITH WHOM PERSONAL DATA MAY BE SHARED ES'DEU never sells your personal data to third parties for commercial purposes. Your data will only be shared with;
- Regulatory and supervisory bodies, authorized public institutions such as courts,
- Logistics (shipping) companies, payment systems, and IT support providers from whom we receive services,
- Lawyers and auditors for the follow-up of legal processes.
RIGHTS OF THE DATA SUBJECT In accordance with Article 11 of the Law; you have the right to learn whether your data is processed, to request correction of incorrect data, or to request deletion of your data.
You can submit your requests to us through the following channels with simple and direct communication:
- Address: Başpınar Organize Osb Mah. Osb 2. Bölge 83235 Nolu Cadde No:8 İç Kapı No: 13 Şehitkamil/Gaziantep
- E-mail: info@esdeu.com
- Phone: +90 342 502 50 51